Daily Archives: 03/20/2014

Removing “.onmicrosoft” extension from username

By now most of the Microsoft Dynamics CRM Online organizations should have been transitioned over from CTP platform to the new Office 365 billing system.  When this transition occurred, existing Microsoft Dynamics CRM Online users logins were appended with “.onmicrosoft.com” extension after their original login credentials.  For example, if your Microsoft Dynamics CRM Online username was john.doe@riics.com then after transition to Office 365, it would be represented as john.doe@riics.onmicrosoft.com. I noticed that some customers do not realize that they can remove “.onmicrosoft” in their username.  In order to remove the “.onmicrosoft” extension, here what you need to do. Sign into Office 365 Admin Portal with an administrator account, […]