When you are about to engage in a complex enterprise transformation initiative, you need to have experienced and knowledgeable partners that can help you with planning and implementation of those initiative solutions.  It is estimated that almost 74% of all IT projects fail.

Don’t become one of the statistics. Riics project management methodology incorporates the best of traditional waterfall with agile methodology practices in planning, executing, and controlling of projects.  This approach allows solution to be deployed into clients’ production environment quickly, improves user adoption rate, and enables client to realize ROI sooner than later.

Riics practices Microsoft Dynamics Sure Step Project Methodology to deliver successful CRM/xRM implementations.


Riics Service Offerings:

 Project/Program Management Services

  • Project Charter Creation
  • Define Work Breakdown Structures (WBS), Milestones, and Deliverables
  • Establishment of governance & procedures
  • Manage cross-functional teams and deliverables
  • Assess and Manage Risks
 CRM/xRM Assessment Services

  • Needs Analysis (Feasibility Study)
  • Business Requirements Analysis
  • Business Process Analysis
  • Gap Analysis
 CRM/xRM Implementation & Support Services

  • Installation and Configuration
  • Design and Customization
  • Data Migration
  • Change Management & Training
  • Support