{"id":460,"date":"2014-03-19T16:05:54","date_gmt":"2014-03-19T16:05:54","guid":{"rendered":"http:\/\/riics.com\/main\/?p=460"},"modified":"2014-03-20T20:28:02","modified_gmt":"2014-03-20T20:28:02","slug":"get-familarized-with-crm-2013","status":"publish","type":"post","link":"http:\/\/riics.com\/main\/?p=460","title":{"rendered":"Improved Microsoft Dynamics CRM Experience with 2013"},"content":{"rendered":"<p>With a reimagined user experience and newly added functionalities, Microsoft Dynamics CRM 2013 provides simple and intuitive CRM solution that allows users to become more effective on their job and have access to actionable intelligence at their fingertips.  Microsoft Dynamics CRM 2013 is a significant update release.<\/p>\n<p>Here&#8217;s are some ebooks from Microsoft that effectively describes the Microsoft Dynamics CRM 2013 using pictures, highlights, and few words.\u00a0 I really like the format of these ebooks because it&#8217;s simple and to the point, especially for customers that wants to get a quick overview.<\/p>\n<ul>\n<li><a href=\"http:\/\/go.microsoft.com\/fwlink\/p\/?LinkID=321497\">What&#8217;s Changed in this version?<\/a> If you were using Microsoft Dynamics CRM 2011 and recently upgraded to Microsoft Dynamics CRM 2013, here&#8217;s a link to an ebook\u00a0from Microsoft\u00a0that quickly walks you through and highlights major areas that have changed from Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2013.<\/li>\n<\/ul>\n<ul>\n<li><a title=\"Start working in CRM\" href=\"http:\/\/go.microsoft.com\/fwlink\/p\/?LinkID=314191\">Navigation Tips and Explanation<\/a> Here&#8217;s an ebook\u00a0containing some useful tips on common tasks\u00a0to start using the Microsoft Dynamics CRM 2013.\u00a0\u00a0\u00a0It describes navigating and working with Microsoft Dynamics CRM 2013 to quickly get you up and running:<\/li>\n<\/ul>\n<ul>\n<li><a title=\"Dynamics CRM 2013 Business Processes\" href=\"http:\/\/go.microsoft.com\/fwlink\/p\/?LinkID=386368\">Business Processes <\/a>In addition to User Interface changes, Microsoft has also introduced Business Process functionality in 2013.\u00a0 Using easily configurable business processes in Microsoft Dynamics CRM 2013, organizations can\u00a0now\u00a0institute\u00a0consistent business processes for their teams to follow standards and establish best practices.\u00a0 This ebook highlights key elements of Business Process.<\/li>\n<\/ul>\n<p>There are\u00a0many more organic enhancements and functionalities added\u00a0to\u00a0Microsoft Dynamics CRM 2013 and they are being added in every 6 months cycle.\u00a0 In addition,\u00a0Microsoft has also acquired\u00a0number of companies\u00a0to accelerate its CRM product breath and depth in the social space.\u00a0 These acquisition areas include in the areas of Marketing (Marketing Pilot), Social CRM (NetBreeze and Social Insights powered by InsideView), and\u00a0Social Customer Care\u00a0(Parature).\u00a0\u00a0They are all great additions to Microsoft Dynamics CRM solutions.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With a reimagined user experience and newly added functionalities, Microsoft Dynamics CRM 2013 provides simple and intuitive CRM solution that allows users to become more effective on their job and have access to actionable intelligence at their fingertips. Microsoft Dynamics CRM 2013 is a significant update release. Here&#8217;s are some ebooks from Microsoft that effectively &hellip; <\/p>\n<p class=\"link-more\"><a href=\"http:\/\/riics.com\/main\/?p=460\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Improved Microsoft Dynamics CRM Experience with 2013&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-460","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/posts\/460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/riics.com\/main\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=460"}],"version-history":[{"count":14,"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/posts\/460\/revisions"}],"predecessor-version":[{"id":466,"href":"http:\/\/riics.com\/main\/index.php?rest_route=\/wp\/v2\/posts\/460\/revisions\/466"}],"wp:attachment":[{"href":"http:\/\/riics.com\/main\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/riics.com\/main\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=460"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/riics.com\/main\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}